Gareth McCray OAM
2 months ago
I needed to get a Roadworthy Certificate and service for a Toyota Hilux that I just bought and as I live in Lara I read the following on Always There Automotive’s Website in Lara: “If you need an honest and reliable, affordable mechanic, come to the team at Always There Automotive – we live up to our name with a professional motor mechanic services across Victoria and the Gold Coast”. So, I decided to visit and make an appointment and my first contact was with Jo in the front office. She was so helpful, friendly and professional and I have always believed a first contact is always a good indication of a business’s excellence. I have to say, in the many years I have been using services from local mechanics, this was the best experience, by far, that I have ever had. This team showed professionalism, expertise, and a genuine commitment to customer satisfaction. I really encourage anyone who needs good, reliable and affordable service you will not find a better team of top level professionals who are Sean, Dana, Sam, Mark, Vicky, Maddie and Jo!! On completion of the job, Jo and the team took the time to explain the necessary repairs and maintenance for my vehicle, ensuring I understood each step of the process. Their transparent communication and fair pricing made me feel confident in the services provided. I honestly feel that what makes this workshop different from so many others is their dedication to going above and beyond. I highly recommend Always There Automotive to anyone seeking reliable, friendly, and efficient automotive services. Their commitment to excellence and customer care has earned them my trust and future business. I am a very happy customer now of ALWAYS THERE AUTOMOTIVE LARA!
